Privacy Policy

Introduction

Brag ("we", "our", or "us"), a product of Signal Progress, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

Information you provide:

• Account information (email, business name)
• Store integration data (Shopify/WooCommerce connection)
• Customer outcome data collected through check-ins
• Payment information (processed securely via Stripe)

Information collected automatically:

• Device and browser information
• IP address and approximate location
• Usage data and analytics
• Cookies and similar technologies

How We Use Your Information

• To provide and maintain our service
• To process transactions and send related information
• To send administrative information and updates
• To respond to inquiries and offer support
• To improve our products and services
• To comply with legal obligations

GDPR Compliance

For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). You have the following rights:

• Right to Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing of your personal data

To exercise any of these rights, please contact us at brag@signalprogress.com.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Customer outcome data is retained for the duration of your subscription plus 90 days, after which it is anonymized or deleted.

Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption in transit and at rest, regular security assessments, and access controls. However, no method of transmission over the Internet is 100% secure.

Third-Party Services

We may share your information with third-party service providers who assist us in operating our service:

• Stripe (payment processing)
• Shopify/WooCommerce (store integration)
• Analytics providers
• Cloud hosting providers

Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. See our Cookie Policy for more details.

Children's Privacy

Our service is not intended for anyone under the age of 18. We do not knowingly collect personal data from children under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.